Axis Pulse Tide Chroma Contact us

Legal · Services

Terms of Service

These terms govern your use of the Axis Pulse Tide Chroma website and the wellness consultation services offered through it. By accessing this site or booking a session, you agree to the terms below.

Last updated: May 2025

Scope and acceptance

These Terms of Service apply to all visitors and users of this website operated by Axis Pulse Tide Chroma. They set out the conditions under which the website and associated services may be used. If any part of these terms is not acceptable to you, please do not use this site.

Axis Pulse Tide Chroma reserves the right to update these terms from time to time. The version displayed on this page represents the current terms. Continued use of the site after changes constitutes acceptance of the revised terms.

Service usage terms

1.1 Acceptable use

This site may be used for personal, non-commercial purposes related to wellness information and session enquiries. Any use that disrupts, damages, or attempts to gain unauthorised access to this site is strictly prohibited.

1.2 Permitted uses

Visitors may browse content, submit enquiries through the contact form, and access publicly available information. Session bookings initiated through this site are subject to additional service agreements communicated directly.

1.3 Prohibited uses

You may not use this site to distribute unsolicited communications, scrape content for commercial purposes, impersonate other individuals or organisations, or introduce harmful code or software of any kind.

1.4 Fair usage

We ask that visitors use this site in a considerate way. Automated or excessive requests that place unusual load on the server may result in temporary access restrictions.

Access and enquiries

2.1 No account required

This site does not require account creation. Service enquiries are handled via the contact form or email correspondence.

2.2 Accuracy of submitted information

When submitting a form or making an enquiry, you agree to provide accurate, current information. Providing false information may result in enquiries not being processed.

2.3 Enquiry response times

We aim to respond to all enquiries within two business days. We cannot guarantee response times during public holidays or periods of unusual volume.

Service availability

3.1 Uptime and maintenance

We make reasonable efforts to keep this site accessible. Scheduled maintenance may occasionally cause brief periods of unavailability, which we will aim to minimise.

3.2 Geographic availability

The website is accessible globally. Wellness consultations are currently available to clients in Japan. Enquiries from other regions are welcome and will be considered on a case-by-case basis.

3.3 Modifications to services

Axis Pulse Tide Chroma may update, expand, or discontinue any service or feature without prior notice. Session pricing and availability are subject to change and are confirmed at time of booking.

Intellectual property

4.1 Content ownership

All written content, design elements, illustrations, and layout on this site are the property of Axis Pulse Tide Chroma unless otherwise noted. Reproduction without written permission is not permitted.

4.2 Session deliverables

Habit maps, routine plans, and programme documents produced during sessions are provided for personal use only. They may not be reproduced, shared commercially, or distributed without consent.

4.3 Feedback and submissions

Any feedback or suggestions submitted via the contact form may be used to improve services. No personal attribution will be made without permission.

Wellness disclaimer

The content on this site and the sessions offered by Axis Pulse Tide Chroma are for general wellness and informational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical condition, please consult a qualified health professional before making changes to your routine.

Service availability, modifications and force majeure

Axis Pulse Tide Chroma provides its services on a reasonable-endeavours basis. While we work to keep our website and consultation channels available, scheduled maintenance, dependency outages (hosting, telephony, payment processors), public-holiday closures and events of force majeure (including but not limited to natural disasters, infrastructure failure, public-health emergencies and government action) may interrupt availability without prior notice. We will not be liable for damages arising from such interruptions, and any pre-paid sessions affected by a confirmed outage will be rescheduled or refunded pro-rata in line with our cancellation policy.

Intellectual property, content licence and acceptable use

All text, photographs, layouts, illustrations, code and trademarks displayed on this website are the property of Axis Pulse Tide Chroma (or our licensors) and are protected under Japanese copyright and trademark law as well as international treaties. You are granted a limited, non-exclusive, non-transferable licence to view and print pages for personal, non-commercial use only. You may not (a) reproduce, redistribute, mirror or publicly display our content in any form without our prior written permission; (b) use our content to train machine-learning models without an explicit licence; (c) submit content via our forms that is unlawful, defamatory, harassing or that infringes third-party rights; or (d) interfere with the security or integrity of our site (including probing, scanning or attempting to bypass authentication).

Governing law, dispute resolution and severability

These Terms are governed by the laws of Japan, excluding its conflict-of-law provisions. The Tokyo District Court shall have exclusive jurisdiction of first instance over any dispute arising from your use of Axis Pulse Tide Chroma, unless mandatory consumer-protection laws in your place of residence direct otherwise. Before formal litigation, both parties agree to attempt good-faith resolution through written correspondence for at least thirty (30) calendar days. If any provision of these Terms is held invalid or unenforceable by a competent court, that provision shall be struck only to the extent necessary, and the remainder shall continue in full force and effect.

Contact — personal-information protection manager

Axis Pulse Tide Chroma — Personal Information Protection Manager
Address: 〒116-0011 Tokyo, Arakawa Ward, Nishioku,
Phone: +81 3-3893-2417
Email: info@axispulsetidechroma.com

For complaints regarding personal-information handling that we cannot resolve to your satisfaction, you may contact the Personal Information Protection Commission of Japan (PPC, 個人情報保護委員会) at www.ppc.go.jp.